Introduction

The Framework was piloted by a number of organisations who provided feedback on the implementation of the whole or part of the Framework. The response was overwhelmingly positive and all interviewees could see how the Framework would be very beneficial for the industry.

 

Additional tools were developed from industry feedback:

 

• Tips for Communication
• Tips for Toolbox Meetings
• Management Support for Supervisors
• Supervisor Skills Sets and Competency Units

 

The following case studies collected during the pilot illustrate how organisations and mine sites have customised or worked with the different tools within the Framework. There is a common thread emerging from these case studies: it is one of commitment to getting this right.

 

Analysis of feedback highlighted that the implementation of this Framework will be flawed if the organisation's culture does not view employee development as a critical factor for business success. The majority of organisations involved are implementing the broader skill training aspect of Supervisor development but struggle to foresee how they can execute the coaching component of the Framework. Time and capability seem to be the major constraints.

 

It must be noted that there is no quick fix to ensuring the industry has leading practice training and coaching options to produce highly skilled Supervisors. It will take commitment from all levels of the organisation for this to transpire.