Introduction

The research indicates many from the resources sector saw a strong correlation between the lack of workplace coaching and the lack of appropriate Supervisor skills. The reasons why were numerous:

 

• Time restrictions
• Pressure of production
• Supervisors lack of understanding:
  • that coaching is within their role
  • how to implement it
  • how to do it

 

Below is guide highlighting the difference between coaching and mentoring.

Coaching	Mentoring
Improving skills and performance	Guiding and encouraging through issues
Instructive	Personal and supportive
Working towards a pre-defined goal	Confidante - discuss issues and problems
Usually the Supervisor's Manager	Not the Supervisor's Manager, usually another competent Supervisor

 

There are two segments to Part C. As well as information on coaching there are tools managers and those being trained can use as prompts to assist them in their roles as managers of Supervisors and new Supervisors.

 

Part C - Coaching	Document 6: Coach Types and Attributes of a Coach and Trainee Document 7: Benefits and Components for Success Document 8: Planning Tool 1 Document 9: Planning Tool 2 Document 10: Tips for Communication Document 11: Tips for Toolbox Meetings Document 12: Management Support for Supervisors Document 13: Day in the Life of a Supervisor