Document 13: Day in the Life of a Supervisor

There is evidence that the resources sector will continually be stretched to have Supervisors with the appropriate industry knowledge and experience, particularly with the ageing population. As a result, this tool was created to assist new Supervisors to be on top of what they need to do in their day to day role.

 

This tool was developed to assist a Supervisor in their daily duties. The day is divided into the following categories:

• Supervisor Pre-Shift Planning;
• Supervisor Start of Shift;
• Active Shift Supervision; and
• Supervisor End of Shift.

 

Contextualisation

This tool is generic in its nature to accommodate the depth of the resources industry. It is intended to be customised to suit:

• Site and organisational requirements; and
• Specific work areas and streams:
  • Coal and Metalliferous;
  • Surface Operations;
  • Underground Operations;
  • Processing;
  • Oil and Gas; and
  • Contracted Project Work.

 

A DAY IN THE LIFE OF A SUPERVISOR

SUPERVISOR PRE-SHIFT PLANNING
EXPECTATIONS	GENERIC TECHNICAL CONTENT
SHIFT PRE-VIEW AND HANDOVER WITH OUT GOING SUPERVISOR	Pass on all relevant safety information Sharing recent relevant incidents and action plans Ensure accuracy of handover sheet Comply in use of handover sheet Relay Environmental/equipment conditions Expected production rates Previous shift tracking
FORMULATE THE SHIFT PLAN	Allocate human resources Check equipment availability - liaise with workshop Check shift diary Prepare agenda for toolbox presentation Note scheduled delays Note current and expected shift rates

 

SUPERVISOR START OF SHIFT
EXPECTATIONS	GENERIC TECHNICAL CONTENT
ASSESS CREWS' FITNESS FOR WORK	Fatigue Management Ensure drug and alcohol testing takes place if required
PRE-START MEETING	Communicate previous incidents and actions Discuss safety concerns Delegate tasks to appropriate persons Deliver work site procedures and work instructions (SOP, WH&S, SWI) Set expectations for production rate Formulate a plan on how this can be done better Discussion on what is going wrong Gain understanding from employees on unusual tasks Discuss work area inspections Production statistics from previous shift

 

ACTIVE SHIFT SUPERVISION
EXPECTATIONS	GENERIC TECHNICAL CONTENT
SAFETY	Respond to safety issues Work area inspections Complete relevant procedure documentation for shift reviews Hazard identification Accident and injury investigation Review JSA and SOP/SWP Raising permits e.g. confined space Undertake audits in procedures and equipment Safety reviews with management Monitor and implement administrative and operational non conformances Report all hazards and near miss incidents Ensure drug and alcohol testing takes place if required Gain the facts and base corrective actions on contributing factors Manage safety management system Control SMS incident time frame Ensure shift supervision is maintained
COORDINATE OPERATIONS ACROSS DEPARTMENTS	Establish and maintain working relationships with other departments
DAILY PRODUCTION PLAN	Review 24 hour plan Manage environmental issues Review budget and costings Review special projects Review information systems to monitor targets Re-organisation to meet targets	Respond to unplanned events Contingency planning Breakdown response Documentation and maintenance requirements
ADMINISTRATION	Prioritise and respond to phone, email and other requests Maintain supplies i.e. First aid and PPE Maintains production Maintains planning Maintains Safety Manages crew Liaise with internal and external representatives Attend meetings Follow up maintenance request issues Procedural review Manage activities for the shift Monitor absenteeism Follow up on previous shift absences Ensure all forms are completed Sign off on time sheets Manage overtime Manage leave Manage and completes production reports Manage and completes delay reports Hand over job requests Report suspicious absentees
CREW MANAGEMENT	Manage personal issues for crew Manage and liaise with sub contractors Address behavioural issues Review performance of crew Resourcing schedules	Discuss issues and targets with Superintendent Feedback new and relevant information to crew members Initiate injury management
TRAINING	Manage the training function for the crew Ensure adequate assessors are available Ensure trainer/assessors are assigned to tasks Coaching	Ensure training administration tasks are completed with the crew Update training matrix Manage apprentices and trainees

 

SUPERVISOR END OF SHIFT PLANNING
EXPECTATIONS	GENERIC TECHNICAL CONTENT
PREPARE SHIFT HANDOVER	Complete end of shift report Document completions Outline requirements for next shift Document relevant environment conditions Document equipment conditions Complete attendance sheet Close off issues Communicate clear and concise information Inspect work place with incoming Supervisor