Document 12: Management Support for Supervisors

The Supervisor's role should not be one of sink or swim. Management support should be an organisation's priority. Communication should be centred on clear and consistent messages and continual reinforcement of company values.

 

This tool illustrates different ways an organisation can support their Supervisors.

• Being accessible is the first step to providing support
• Schedule regular meetings to talk
• Consider a Supervisor's induction program
• Consider a Supervisor's network - for Supervisor colleagues to support each other
• Good succession planning - have other staff to relieve Supervisors as needs arise
• Provide clear pathways for difficult tasks
• Conduct performance assessments

 

Diagram 5: The Impact of Management Support