Document 5: Supervisor Skill Sets and Competency Units

This maps accredited competencies to the key skill sets.

 

Personal & Interpersonal Skills
Key Skill Set	Aligned Competency Units
Win Win Communication	BSBINN601A Manage organisational change MNCG1009A Communicate information PSPGOV507A Undertake negotiations
Adaptability
Workplace Communication	BSBMGT502B Manage people performance BSBWOR501A Manage personal work priorities and professional development MNCG1009A Communicate information DRTOG37B Participate in, lead and facilitate work teams SRSCOP001B Prepare for public speaking
Conflict Management	BSBWRK408A Undertake negotiations PSPGOV507A Undertake negotiations BSBATSIL503A Manage conflict
Natural Strengths	SRSCOP005B Demonstrate basic assertive communication skills

Technical, Professional and Operational Knowledge
Key Skill Set	Aligned Competency Units
Technical Knowledge	BSBINM501A Manage an information or knowledge management system BSBITU101A Operate a personal computer
Industry Experience	BSBREL Establish networks BSBHRM501A Manage human resources services
Productivity Management	BSBMGT515A Manage operational plan BSBHRM503A Manage performance management systems BSBHRM504A Manage workforce planning BSBPMG510A Manage projects
Safety Awareness	BSBMGT505A Ensure a safe workplace MNCG1001A Apply risk management processes MNCG1013A Apply initial response First Aid
Planning and Organising	BSBMGT515A Manage operational plan BSBHRM501A Manage human resources services BSBHRM504A Manage workforce planning

Leadership Behaviours and Practices
Key Skill Set	Aligned Competency Units
Organisational Culture	TAAENV402B Foster and promote an inclusive learning environment
Coaching and Mentoring	PMCSUP382A Provide coaching/ mentoring in the workplace PSPGOV506A Support workplace coaching and mentoring
People Management	BSBMGT502B Manage people performance BSBMGT401A Show leadership in the workplace
Leads and Develops Teams	BSBMGT401A Show leadership in the workplace WRRPM3B Lead and manage people DRTOG37B Participate in, lead and facilitate work teams BSBMGT405A Provide personal leadership
Decision Making	MNMMSM604A Manage the decision making process
Promotes and Implements change	BSBINN601A Manage organisational change
Self Management	BSBWOR501A Manage personal work priorities and professional development
Implements Improvement	BSBMGT516A Facilitate continuous improvement BSBFLM509A Promote continuous improvement