Appendix 5: Mapping Document - Supervisor Framework to Guidance Note QGN14

This Appendix maps the tools within the Framework to the Guidance Note QGN14. A copy of the Guidance note can be found here: http://www.dme.qld.gov.au/zone_files/mines_safety-health/guidance_note14.pdf

 

Guidance Note QGN14: Effective Safety and Health Supervision - Nov 2008	Supervisor Training Framework - March 2009
QGN14 - Strategic Factors associated with positive safety and health outcomes	Major Skill Sets	Skill Sets Tool	Skills Training and Coaching Guide	Day in the Life of a Supervisor	Developmental Plan
Involvement and commitment to safety and health	Technical, Professional and Operational Knowledge / Organisational Culture	Attribute 2, 4 & 6	All	All	Technical, Professional and Operational Knowledge / Organisational Culture
Risk Management	Safety Awareness	Attribute 2, 4 & 6	All	All	Safety Awareness
Supportive supervision	Leadership behaviours and practices / Safety Awareness	Attribute 2, 4	All	All	Leadership behaviours and practices / Safety Awareness
Supervisor autonomy	Leadership behaviours and practices / Planning and Organising	Attribute 1, 2, 4 & 6	All	All	Leadership behaviours and practices / Planning and Organising
Participative supervision	Leadership behaviours and practices / Personal and Interpersonal Skills	Attribute 2, 3, 4 & 5	All	All	Leadership behaviours and practices / Personal and Interpersonal Skills
QGN14 - Map for implementing effective safety and health supervision	Skill Sets	Skill Sets Tool	Skills Training and Coaching Guide	Day in the Life of a Supervisor	Developmental Plan
Identify and control hazards at all times	Demonstrated use of hazard id and risk management processes	Attribute 2, 4 & 6	Safety Awareness / Technical Knowledge	All	Safety Awareness / Technical Knowledge
Observe and coach workers to have safe work outcomes	Workplace Communication / Productivity Management / Safety Awareness / People Management	Attribute 3 & 5	Workplace Communication / Productivity Management / Safety Awareness / People Management	All	Workplace Communication / Productivity Management / Safety Awareness / People Management
Lead and manage their team using necessary specific content knowledge	People Management / Coaching and Coaching / Leads and Develops Teams	All	People Management / Coaching / Leads and Develops Teams	All	People Management / Coaching / Leads and Develops Teams
Role of the Supervisor Who are Supervisors?	Skill Sets	Skill Sets Tool	Skills Training and Coaching Guide	Day in the Life of a Supervisor	Developmental Plan
The lens through which the workplace views the greater organisation	Organisational Culture / Decision Making	Attribute 2, 6, 1 & 4	Organisational Culture / Decision Making	All	Organisational Culture / Decision Making
Personify what the organisation is about	Organisational Culture / Decision Making	Attribute 2, 6, 1 & 5	Organisational Culture / Decision Making	All	Organisational Culture / Decision Making
Are critical to the success of the organisation	Are critical to the success of the organisation	Attribute 2, 6, 1 & 4	Organisational Culture / Decision Making	All	Organisational Culture / Decision Making
Personify what the organisation is about	All	Attribute 1 - 6	All	All	All
The members of the management team who are closest to the workforce	Leads and Develops Teams/ People Management	Attribute 1 - 6	All	All	All
Include company Supervisors and contractor Supervisors	All	Attribute 1 - 6	All	All	All
Individuals who make work more efficient	All	Attribute 1 - 6	All	All	All
A resource and support for workers and contractors	Workplace Communication / Leadership Behaviours and Practices / Technical, Professional and Operational Knowledge	Attribute 1 - 6	All	All	All
What do Supervisors do?
Problem solving and decision making	Decision Making / Conflict Management	Attribute 1 - 4 & 6	Decision Making / Conflict Management	All	Decision Making / Conflict Management
Managing people and their performance	People Management	Attribute 2, 3, 4 & 5	People Management	All	People Management
Achieving production and being accountable	Productivity Management	Attribute 1 & 4	Productivity Management	All	Productivity Management
Planning including time management	Planning and Organising / Self Management	Attribute 1, 4, 5 & 6	Planning and Organising / Self Management	All	Planning and Organising / Self Management
Managing/implementing directions from senior management	Workplace Communication / Productivity Management/ Organisational Culture	Attribute 1 - 6	Workplace Communication / Productivity Management/ Organisational Culture	All	Workplace Communication / Productivity Management/ Organisational Culture
Performing administrative functions	Planning and Organising	Attribute 1 & 4	Planning and Organising	All	Planning and Organising
Organising people and resources for production	Planning and Organising / Productivity Management	Attribute 1 & 4	Planning and Organising / Productivity Management	All	Planning and Organising / Productivity Management
Communicating, training and coaching	Leads and Develops Teams / Coaching / People Management	Attribute 1 - 6	Leads and Develops Teams / Coaching / People Management	All	Leads and Develops Teams / Coaching / People Management
Identifying and controlling hazards	Safety Awareness	Attribute 2, 4 & 6	Safety Awareness	All	Safety Awareness
Investigating accidents and incidents	Safety Awareness	Attribute 2, 4 & 6	Safety Awareness	All	Safety Awareness
The key issues for effective supervision in mining The competent and effective Supervisor	Skill Sets	Skill Sets Tool	Skills Training and Coaching Guide	Day in the Life of a Supervisor	Developmental Plan
Communicate clearly	Workplace Communication / Win-Win Communication	Attribute 3, 4 & 5	Workplace Communication / Win-Win Communication	All	Workplace Communication / Win-Win Communication
Motivate and lead	Ensures team motivation and Engagement / Leads and Develops teams	Attribute 1 - 6	People Management / Leads and Develops teams	All	People Management / Leads and Develops teams
Delegate, plan and organise	Planning and Organising	Attribute 1 & 4	Planning and Organising	All	Planning and Organising
Empower	Empowers others to reach goals	Attribute 2, 3, 4 & 5	People Management	All	People Management
Develop teamwork	Leads and Develops teams	Attribute 1 - 6	Leads and Develops teams	All	Leads and Develops teams
Works cooperatively	contributes to team success / shares appropriate responsibilities	Attribute 1 - 6	Leads and Develops teams / People Management	All	Leads and Develops teams / People Management
Train and coach	Technical knowledge / Coaching	Attribute 3, 4, 5 & 6	Technical knowledge / Coaching	All	Technical knowledge / Coaching
Solve problems	Decision Making	Attribute 1, 2, 4 & 6	Decision Making	All	Decision Making
Manage information	Productivity management / Planning and Organising	Attribute 1 & 4	Productivity management / Planning and Organising	All	Productivity management / Planning and Organising
Understand the crew, including their strengths and limitations	Leads and Develops teams	Attribute 1 - 6	Leads and Develops teams	All	Leads and Develops teams
Manage oneself	Self Management	Attribute 1, 5 & 6	Self Management	All	Self Management
Is focused	Natural Strengths	Attribute 1 - 5	Natural Strengths	All	Natural Strengths
Has the stamina and strength to do the job	Natural Strengths	Attribute 1 - 5	Natural Strengths	All	Natural Strengths
Understands the organisation and its goals	Organisational Culture	Attribute 2 & 6	Organisational Culture	All	Organisational Culture
Has role confidence	Industry Experience / Natural Strengths	Attribute 1 - 6	Industry Experience / Natural Strengths	All	Industry Experience / Natural Strengths
Understand the work they supervise	Industry Experience	Attribute 2, 4 & 6	Industry Experience	All	Industry Experience
Is fair, predictable and consistent	Win-Win Communication / Adaptability	Attribute 1 - 5	Win-Win Communication / Adaptability	All	Win-Win Communication / Adaptability
Balances the competing demands of safety versus production	Productivity Management / Safety Awareness	Attribute 1, 2, 4 & 6	Productivity Management / Safety Awareness	All	Productivity Management / Safety Awareness
Has presence	Promotes and implements change / implements improvements	Attribute 1 - 4	Promotes and implements change / implements improvements	All	Promotes and implements change / implements improvements
Is effective	All	All	All	All	All
Supervisor role in preventing incidents	Skill Sets	Skill Sets Tool	Skills Training and Coaching Guide	Day in the Life of a Supervisor	Developmental Plan
Inadequate supervision		Attribute 3		All
Planned inappropriate actions		Attribute 4		All
Failure to correct a known problem		Attribute 6		All
Supervisory violations		Attribute 6		All
Legislative References - section 51 Mining and Quarrying Safety and Health Act 1999	Skill Sets	Skill Sets Tool	Skills Training and Coaching Guide	Day in the Life of a Supervisor	Developmental Plan
Reflect the operations hazards and activities	Productivity Management / Safety Awareness
Provide regular direct supervision for high risk activities	Productivity Management / Safety Awareness
Resourcing considerations
The number of people reporting to the Supervisor	Planning and Organising
The geographical spread of persons and activities	Planning and Organising
Allocation of activities that take him/her away from supervising persons	Self Management / Planning and Organising			all
Overall time to undertake the 'complete' Supervisor role effectively	Planning and Organising	all	all	all	all
Appendix C: Assessment of Supervisory effectiveness in Safety and Health (from HSE, 2004b)	Skill Sets	Skill Sets Tool	Skills Training and Coaching Guide	Day in the Life of a Supervisor	Developmental Plan
Complements the skill set tool as it assists in determining levels and therefore gap analysis for training and/or coaching requirements
Consider use as an additional tool in the developmental plan and incorporate into review stage of this plan